BASIC INFORMATION ABOUT THE COMPANY
Operator:
Life & Boats s.r.o.
Prague 563/99
37004 Ceske Budejovice
ID: 08882835
VAT number: CZ08882835
The company Life & Boats s.r.o. is registered in the commercial register maintained by the Regional Court in České Budějovice, file number C 29606.
Responsible person:
Ing. Linda Hetešová,
tel. 776 211 851
The company represents:
Radek Šima
Milan Cernoch
Ing. Jiří Borovka PhD. MBA
GENERAL TERMS / OPERATING RULES
Mutual relations between the lessor and the lessee 1. The mutual relationship and relationship between the lessor and the lessee is governed by the provisions of the Civil Code, which are specified in these General Terms and Conditions. 2. The concretization of the contract is further specified by electronic tax documents confirming individual payments for a specific lease. 3. When providing its services according to its offer, the lessor is governed by the valid legal order of the Czech Republic. Tenants 1. The lessor provides ordered and duly paid services according to his offer to all tenants who meet the conditions 2. The tenant must be over 18 years old. Formation of contractual relationships 1. The contractual relationship between the lessor and the lessee comes into effect when the reservation form of the lessor's website is sent from the lessee's electronic address (identifiable by IP address) to the lessor's reservation system and at the same time payment is made to the lessor's bank account. The moment the payment is credited to the lessor's account, a lease agreement is concluded between the lessor and the lessee. 2. By making the payment, the tenant confirms that he is aware of the full content of the rental agreement and agrees with it, that he has familiarized himself with all the information published on the website www.rezidence-malse.cz and that he acknowledges and agrees with all business and contractual terms and conditions.3 . By confirming the reservation, the lessor undertakes to provide services in the agreed scope and quality and in accordance with the agreed conditions.
Rent and additional services 1. The lessor has the right to pay the rent before the provision of services according to the concluded lease agreement, i.e. before the initial training and handing over the object of the lease to the tenant for use, and the tenant is obliged to pay the rent in advance before using the services according to the concluded lease agreement. 2. Unless otherwise stated, all prices are inclusive of VAT. 3. The tenant is obliged to pay the landlord a deposit of 50% of the total rent within 7 working days of making the reservation. Payment of the deposit means the crediting of a financial amount corresponding to the amount of the deposit to the lessor's bank account. After paying the advance payment, the tenant receives a full reservation for the stay in the apartment for the desired date and number of days. If the deposit is not paid in accordance with these General Terms and Conditions, the reservation is automatically cancelled. 4. The additional payment up to the full amount of the rent will be paid by bank transfer before the date of moving into the accommodation. 5. When booking later than 45 days before the date of arrival at the accommodation, the tenant is requested to pay the full rental amount to a bank account within 7 days. After paying the payment, the tenant receives a full reservation of stay for the desired date and number of days. If the rent is not paid in accordance with these General Terms and Conditions, the reservation is automatically cancelled. 6. In the event that the additional payment up to the full amount of the rent / entire rent, or the refundable security deposit will not be paid in accordance with these General Terms and Conditions, the lessor has the right to withdraw from the contract and offer the services to another entity. By withdrawing from the contract according to this paragraph, the contract is canceled from the beginning. In the event of a breach of the tenant's obligation to pay additional rent or a refundable deposit in accordance with these General Terms and Conditions, the tenant is obliged to pay the landlord a contractual penalty in the amount of the total rent according to the concluded lease agreement. The lessor is entitled to unilaterally set off a part of his claim for the payment of the contractual penalty (in the amount of the paid rent advance), or the entire claim for the payment of the contractual penalty, if the entire rent has already been paid, compared to the tenant's claim for the return of the paid rent advance, or for the return of paid rent. Unilateral set-off of claims by the lessor does not release the lessee from the obligation to pay the lessor the remaining part of the contractual fine, which was not covered by the paid rent advance. The lessee is obliged to pay the remaining part of the contractual fine to the lessor within 15 days of its application. 7. If there are any changes between the conclusion of the contract and the date of the negotiated lease, which have an effect on the increase of the rent or other payments, the lessor is entitled to increase the rent or these payments. At the same time, the landlord is obliged to notify the tenant of this fact immediately. If it is a price increase of more than 10%, the tenant has the right to withdraw from the previously concluded rental agreement within the period specified in the notice of the rent increase, without incurring the obligation to pay cancellation fees. If he does not do so within the time specified in the notice announcing the rent increase, he is deemed to have agreed to the increase and is obliged to pay the increased rent
The tenant undertakes a) to pay the lessor the rent agreed upon in accordance with these General Terms and Conditions b) to provide the lessor with the necessary cooperation that is needed to ensure the required services c) to follow these General Terms and Conditions, information materials on the website that specify the specific terms of leases, and then manuals and instructions available in each suite. d) in case of withdrawal from the contract, notify the lessor of the withdrawal immediately by telephone or by sending a written or electronic notification stating the basic data important for identifying the contract from which he is withdrawing (personal data of the customer, contract number / variable symbol, date, location of stay, etc.) e) notify the lessor immediately of any defects and damages. Otherwise, a discount on the rent cannot be requested from the lessor. If the lessee conceals the resulting damage, additional payment of this damage will be required even after the end of the stay in full. f) not to carry out any repairs or modifications, especially on devices and equipment, without the lessor's permission; in the event of a breach of this obligation, the lessor has the right to claim compensation for damage caused by actions contrary to the lessee's obligations under this provision, in an amount corresponding to the actual costs of restoring operations. g) in the event of damage to the equipment or the apartment itself, to reimburse the lessor for the resulting damage, i.e. the cost of repairing the damaged part or the cost of replacing the damaged part, if it cannot be repaired, and all other costs related to the repair and necessary for the further possibility of renting the apartment, the lessor in such a case, he is entitled to offset his claim for damages (or the part corresponding to the amount of the security deposit) against the tenant's claim for the return of the security deposit paid at the beginning of the stay) to comply with the maximum number of persons for whom the apartment is intended.
i) perform final cleaning so that the apartment can be handed back to the lessor clean and tidy at the handover hour. If the tenant orders the final cleaning, it is carried out by the staff of Life & Boats s.r.o. The final cleaning must be arranged upon taking over the boat at the beginning of the stay and is paid in the amount of CZK 500. Hand the apartment back on time at the agreed time, at the latest as stated in Article I of these General Terms and Conditions. In the event of a breach of this obligation, the lessor has the right to compensation for damage and payment of demonstrable costs incurred by the lessee as a result of this breach of duty, at least in the amount of CZK 1,500.j) in accordance with these General Terms and Conditions and in cases specified in these General Terms and Conditions to pay contractual penalty to the lessor; however, the payment of one contractual fine in accordance with these General Terms and Conditions does not release the tenant from the obligation to pay other contractual fines that he is obliged to pay as a result of the violation of other obligations, under the conditions specified in more detail in these General Terms and Conditions
Rights and obligations of the lessor 1. The lessor is obliged to hand over the apartment to the lessee at the agreed time and condition and to provide the lessee with other agreed services related to this in the agreed scope and quality. In the event that the lessor does not hand over the agreed upon apartment to the lessee at the agreed time and condition without prior notice, the lessee has the right to withdraw from the contract. The lessor is obliged to return the paid rent to the lessee within 15 days of withdrawal. If the lessor does not hand over the agreed apartment to the lessee even within an additional period of two hours from the agreed accommodation period, which is considered a breach of the lessor's obligation, the lessor is obliged to pay the lessee a contractual fine in the amount of the agreed rent, within 15 days of the lessee's application of the contractual fine. 2. The lessor is obliged to truthfully and properly inform the lessee about all facts related to the agreed services, which are important for the stay in the apartment on the given date and which are known to the lessor. 3. In the case of withdrawal from the contract by the lessor in accordance with these General Terms and Conditions, the lessor is obliged to return the paid rent to the lessee in full within 15 days from the date of withdrawal at the latest. However, in case of withdrawal from the contract by the lessor, the lessee or other persons using the apartment are not entitled to compensation for damages or costs incurred in connection with the ordered stay. 4. The lessor is entitled in exceptional cases when it is not possible to provide services for serious reasons in the agreed term, scope or quality: a) withdraw from the contract subject to the fulfillment of the conditions set out in this article, paragraph 10 and in article IX. last paragraph and return the paid rent in full to the tenant 5. The lessor has the right to withdraw from the contract in exceptional, unforeseen and independent of the lessor's will cases, when he is unable to provide services in the agreed scope or quality, or if there is a reasonable suspicion that it could happen during during the stay to damage in the apartment, other facilities, or the health and life of the guests could be endangered, or the good name of the company could be damaged by the tenant's actions. In this case, the contract is canceled from the beginning and the lessor is obliged to return the paid part of the rent to the lessee's account within 15 days.
Cancellation of the contract by the lessee and cancellation fee 1. The lessee has the right to withdraw from this contract at any time from the conclusion of the contract, even without reason, in person, by telephone or by written or electronic notification to the lessor. The cancellation of the contract occurs at the moment of receipt of this notification. 2. When withdrawing from the contract, the tenant is obliged and acknowledges that he will pay the lessor cancellation fees according to the rules below: a) withdrawal from the contract 60 or more days before the date of starting the accommodation is not burdened with the payment of cancellation fees b) 30% of the total rental amount in the event of withdrawal from the contract 15-29 days before the date of arrival at the accommodation
c) 70% of the total amount of rent when withdrawing from the contract 14 - 7 days before the date of moving in d) 100% of the total amount of rent when withdrawing from the contract less than 7 days before the date of moving in3. The lessor will deduct the cancellation fees from the payments made by the lessee. 4. These conditions do not apply if one party proposes an alternative acceptable to both parties.
Complaints procedure 1. In the event that there is a defect in the apartment and the scope or quality of the services provided is lower than was previously agreed upon (hereinafter referred to as the "defect"), the tenant is obliged to notify the lessor of these facts immediately so that possible defects can be removed as soon as possible.2. If the lessee notifies the lessor of the defect properly and on time, the lessor is obliged to remove the defect without undue delay. However, if the lessor does not remove the defect without undue delay, so that the lessee can only use the thing with difficulty, the lessee has the right to a reasonable discount on the rent. If the defect significantly complicates use, or if it makes use completely impossible, the tenant has the right to waive the rent - i.e. refund of the already paid rent for the period during which this defect makes the use of the product difficult in a fundamental way or if it makes the use completely impossible, within 15 days of the claim being made by the tenant, or terminate the lease without notice. If the lessee terminates the lease without notice in accordance with this provision, the lessor is obliged to return to the lessee the rent already paid corresponding to the period from the end of the lease on the basis of the notice to the originally planned end date of the lease according to the concluded contract, within 15 days from the end of the lease on the basis of statements. In the event of termination by the tenant in accordance with this provision, the tenant is also entitled to a refund of the rent for the period when, due to the defect, the use of the apartment was impossible for him or her in a fundamental way (up to the time of termination of the lease). The lessor is obliged to return this part of the rent to the lessee within 15 days of the lessee asserting this claim. 3. The lessee is obliged to exercise his rights from defective performance with the lessor no later than 2 months from the day he discovered the defect. 4. Rights from defective performance do not belong to the lessee if the lessee caused the defect himself or arose as a result of the lessee's breach of duty. 5. The operator does not guarantee the level of third-party services for events that the tenant orders on the spot with another organization. If a potential defect is not reported in time (within 2 hours of accommodation), later complaints will not be taken into account and the defect will not be enforceable.
Special Provisions The Lessor processes the personal data of its customers for the purpose of concluding a rental agreement in accordance with Articles III and V and for the purpose of meeting the legal conditions for the operation of rental and accommodation. For this purpose, the customer's personal data is processed to the minimum extent necessary: name, surname, date of birth, social security number, place of residence, telephone, electronic contact for e-mail. Furthermore, in order to comply with the insurance conditions, the operator processes data about the guests in the following scope: Name and surname. In the event of a loss event, the operator is obliged to request additional data from all members who are/were staying here, which are a condition of the insurance company for its performance. Those accommodated may subsequently be contacted by the insurance company in order to provide additional information about the incident. The customer's personal data provided for this purpose are made available only to the lessor's authorized processor. The provision of said data is voluntary. The consequence of not providing the necessary personal data for this purpose is, due to the absence of mandatory requirements, the impossibility of concluding a rental agreement. When processing the customer's personal data, the lessor is obliged to ensure that the customer does not suffer damage to his rights, in particular the right to preserve human dignity and to ensure protection against unauthorized interference in his private and personal life and to take measures so that personal data cannot be misused.
According to the operating rules of Life & Boats s.r.o. the lessee undertakes to comply with the rules regarding the capacity of the houseboat, where the maximum number of people is given, which is 8. If this number is exceeded, the lessee has the right to immediately terminate the stay with the lessor without any compensation.
We again appeal in the event of a defect to report the defect to the operator in time (within 2 hours of moving into the apartment). Later complaints will no longer be taken into account.
The final provisions of T
These General Terms and Conditions entered into force on January 1, 2021 and apply to all apartment rentals from Life & Boats s.r.o. Any invalidity or deviation from individual provisions does not affect the overall validity of the terms and conditions and the contract.
IMPORTANT TELEPHONE NUMBERS
Police of the Czech Republic.............................................. 158
Ambulance................................................ ........................ .155
The fire brigade............................................... ............ .......150
International emergency line................................................112
Terms and Conditions Hotel.cz
1.1. The Hotel.cz website (" Hotel.cz Portal ") is a portal for arranging accommodation reservations operated by HOTEL. CZ as , with its registered office at Kolbenova 882 / 5a, Vysočany, 190 00, Prague 9, registered in the Commercial Register at the Municipal Court in Prague, Section B, Insert 9533 (" Operator "). Correspondence address of the Operator: Řeznická 7, 460 01 Liberec, telephone 222 539 539 e-mail: [email protected].
1.2. Accommodation facility is the owner / tenant of accommodation facilities (" Accommodation facility "), providing the Customer with services according to the order mediated on the Hotel.cz Portal .
1.3. Customer is a person (natural or legal) ordering services offered in Accommodation Facilities (" Customer ").
2.1. These General Terms and Conditions (" GTC ") govern the contractual relationship between the Operator, the Customer and the Accommodation Facility in the implementation of accommodation booking offered by the Accommodation equipment on the Hotel.cz Portal (" Service ").
2.2. The contractual relationship between the Operator and the Accommodation Facility is governed by the brokerage agreement and these GTC.
2.3. The contractual relationship between the Operator and the Customer is governed by the Contract (as this term is defined below), these GTC and the business conditions of each individual Accommodation Facility („ OP facilities “), which are listed in the footer of the reservation form for each specific Accommodation Facility mediated on the Hotel.cz Portal. In the event of a conflict between these GTC and the OP facility, the business conditions that are more favorable for the Customer shall prevail. The customer is obliged to get acquainted with the GTC and OP equipment.
3.1. Contractual relations between the contracting parties are governed by the laws of the Czech Republic.
3.2. The Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, Company Identification Number: 000 20 869, Internet address, is responsible for out-of-court settlement of consumer disputes under the Agreement. : http://www.coi.cz/. The online dispute resolution platform at http://ec.europa.eu/consumers/odr can be used to resolve disputes between the Operator and the Consumer Customer under the Contract by electronic means.
3.3. European Consumer Center Czech Republic, with its registered office at Štěpánská 567/15, 120 00 Prague 2, internet address: http://www.evropskyspotrebitel.cz/ is a contact Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution and amending Regulation (EC) No 2006/2004 and Directive 2009/22 / EC consumer dispute resolution online).
4.1. Ordering
Customer expresses its interest in the Service by submitting a booking form (" Order "). The Operator verifies the free capacity at the Accommodation Facility within the term required by the Customer in the Order and informs the Customer about the availability and specific price of accommodation for the selected date. Binding ordering of the Service occurs at the moment of telephone or written confirmation of the Order / approval of the binding offer by the Customer and the Operator (sending the accommodation voucher to the Customer).
The operator on the Hotel.cz Portal also displays the offers of Accommodation Facilities advertised on the web portal www.spa.cz („ Spa Portal .cz “). In the event that an Order for a stay is sent from the Spa.cz Portal, the given contractual relationship is governed by the business conditions of the Spa.cz Portal, available at: https://www.spa.cz/vseobecne-obchodni-podminky.html. The Customer is obliged to read the given business conditions before sending the Order.
4.2. Price of the service
The price of the Service is determined by the Accommodation Facility. The price depends on the selected date, number of persons and other parameters entered by the Customer in the Order. Prior to the binding confirmation, the Operator informs the Customer about the final price (with information about the currency in which the price is governed); after the approval of the binding offer by the Customer, a binding order for the Services will take place, ie a contract will be concluded between the Customer and the Operator ("Contract").
The prices displayed for individual Accommodation Facilities on the Hotel.cz Portal are determined by the Accommodation Facilities, are only indicative and are not binding until the binding offer is sent by the Operator to the Customer.
The Hotel.cz portal publishes offers of Accommodation Facilities in addition to Czech crowns also in selected foreign currencies (especially in EUR), while conversion into Czech crowns is governed by the exchange rate set by the accommodation beginning or the current exchange rate of the Czech National Bank listed on https://www.cnb.cz/cs/financni-trhy/devizovy-trh/kurzy-devizoveho-trhu/kurzy-devizoveho-trhu/ - the conversion is always valid at the time of the Customer's visit to the Hotel.cz Portal. The Customer acknowledges that when publishing offers of Accommodation Facilities in a currency other than Czech crowns, the amount expressing the price for the Services may be adjusted after the execution of the Order (especially due to a change in the exchange rate). However, the final price expressed in the currency binding for the given Order does not change from the moment the binding offer is sent by the Operator.
Unless otherwise stated, the final price does not take into account any additional requirements of the Customer that were entered in the note field during the Order or such requirements that are considered additional during the telephone order, of which the Customer is informed during the call. Additional notes are also displayed in the accommodation voucher and accompanying e-mails. Additional requirements are actively negotiated by the Accommodation Facility directly with the Customer.
In the case of non-refundable reservations, the Accommodation Facility is entitled to deduct the corresponding amount only if such additional requirements of the Customer affect the total price of accommodation. The operator is not responsible for providing additional requirements, their price or quality.
4.3. Payment Terms
Payment is made at the Accommodation Facility. For some bookings, especially for group bookings, a credit card guarantee or a deposit of up to 100% of the stay may be required. The Customer is informed of the credit card guarantee or prepayment during the Order Confirmation process.
In special cases, but especially in case of repeated arrivals or complaints of accommodation providers for violation of the accommodation regulations, the Customer may be required to guarantee a payment card.
4.4. Gift vouchers
Gift vouchers are vouchers issued by the Operator, which the Customer can purchase and use to pay for the Order with them, ie a stay in the Accommodation Facility ("DP") can be purchased with them. The values on the DP with the values of other discount coupons cannot be added at the same time.
The customer has the opportunity to purchase a DP in one of the offered values, which can then be used for one of the stays offered on the Hotel.cz Portal. The information about the specific stay stated on the DP is not binding and the DP can also be used for other stays offered at the time of applying the DP on the Hotel.cz Portal.
The customer has the option to choose the form of DP delivery. The electronic form of DP delivered to the Customer's e-mail address is free of charge, the paper form of DP delivered via a postal service provider (eg Czech Post) is charged CZK 70.
DP is non-transferable after its issuance and can be used only by the Customer or the person listed on it, to select a stay package from the current offer on the Hotel.cz Portal and other sites specified by the Operator (currently only on the Spa Portal. cz) with regard to the free capacities of the Accommodation Facility.
The validity of the DP is indicated on its front page and is at least 12 (in words: twelve) months from the date of its issuance. If the validity of the DP according to these GTC differs (is shorter) from the one stated on the front of the DP, the validity on the front of the DP takes precedence . After the expiration of the DP (eg in case of non-use), the Customer loses the opportunity to apply it and is not entitled to claim compensation for it.
The Operator may decide to extend the validity of the DP at the request of the Customer. The Customer is not entitled to such an extension and is aware that it always depends on the decision of the Operator.
Each DP, or any discount or other coupon provided by the Operator in connection with its Services, is a one-time and expires after its application.
If the value of DP does not reach the price of the booked stay, the difference can be paid by any payment method allowed by the Operator. If the price of the stay is lower than the value of the DP, the difference in value will not be reimbursed and no financial compensation can be claimed for it.
DP is not exchangeable for money, it cannot be exchanged or drawn gradually. The value of DP can be exhausted only by its one-time application.
4.5. Communication mediation
By acceding to these GTC, the Accommodation Facility agrees to mediate communication by the Operator through the Hotel.cz Portal (including any processing, storage, receipt, access to, viewing and monitoring of communication by the Hotel.cz Portal) („ Communication mediation b) “) and declares that it thoroughly informs its employees, representatives and other persons (and in accordance with the applicable legal regulations it will inform them and possibly obtain consent) about the use of the Communication Mediation service provided to it or is provided on its behalf. The accommodation facility agrees not to use the Communication Mediation service to send unsolicited commercial messages. The Accommodation Facility shall fully indemnify the Operator for any third party claims or sanctions resulting from the illegal or unauthorized use of the Communication Mediation Service for the Accommodation Facility's own purposes.
5.1. Cancellation policy for accommodation
Cancellation conditions are specified in the OP device. In the event that the Accommodation Facility does not have its own cancellation policy defined, the first night will be charged to the guarantee by credit card guarantee in case of no-show. If the reservation is canceled by the Customer (cancellation is confirmed by the Operator to the Customer in writing) 24 or more hours before the originally planned arrival of the guest, no cancellation fee is applied to the guarantee by credit card.
5.2. Cancellation policy for gift vouchers
The customer is entitled to withdraw from the purchase contract for the purchase of DP within 14 days from the date of receipt, ie the issuance of DP, this does not apply if DP has already applied within this period.
After the issuance and expiration of the 14-day return period, DP is non-refundable and no financial compensation can be claimed for it.
5.3. The Customer is obliged to inform the Operator of any changes in the Order or its cancellation in writing.
5.4. In the event of cancellation of the Order by the Operator or the Accommodation Facility, the Operator will offer the Customer an alternative date or stay in another Accommodation Facility. In the event that the Customer does not accept the alternatives, the Operator will return to the Customer the paid payment paid by the Customer to the Operator for such canceled Order. The Customer must claim the Customer's payments made to the Accommodation Facility back after the Accommodation Facility and not after the Operator.
5.5. Complaints about the quality of accommodation and services provided by the Accommodation Facility are resolved by the Customer himself and directly with the Accommodation Facility, or with the help of the Operator, who can communicate with the specific Accommodation Facility regarding the Customer's complaint.
5.6. Complaints about the Operator's Services are possible in writing electronically at the e-mail address [email protected] or by correspondence at the address ONLINE HOLDING s.r.o., Řeznická 7, 460 01 Liberec. The Customer's complaint concerning the Operator's Services will be settled immediately, or as soon as possible after its receipt, but no later than within 30 days, and the Operator will make every effort to ensure that the Customer's complaint is resolved to his satisfaction. The customer will be continuously informed about the status and manner of handling his complaint.
6.1. All content and information stated in the offers of Accommodation Facilities are stored on the Hotel.cz Portal by Accommodation Facilities. In relation to the content and information provided in the offers of Accommodation Facilities, Hotel.cz Portal acts as a service provider, which consists in storing information provided by users (Accommodation Facilities) within the meaning of Article 14 of Directive 2000/31 / EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market (the “Electronic Commerce Directive”) and Section 5 of Act No. 480/2004 Coll., on Certain Information Society Services, as amended (“ Act on certain information society services ").
6.2. The operator is not (in accordance with Article 15 of the Electronic Commerce Directive and § 6 of the Act on Certain Information Society Services) obliged to supervise the content of the information transmitted or stored by it, nor to actively seek out facts and circumstances that point to illegal information.
6.3. In accordance with Article 6.2 of these GTC, the Operator does not verify the content and information in the offers of Accommodation Facilities and does not exercise any control or supervision over them. The Operator thus does not guarantee the accuracy, completeness, correctness, legality or availability of the content and information stated in the offers of the Accommodation Facilities.
6.4. of the Act on Certain Information Society Services without delay all steps that may be required of it to remove or make such content and information inaccessible.
6.5. Any responsibility of the Operator for the content and information stated in the offers of Accommodation Facilities is governed by the rules set out in the Directive on Electronic Commerce and in the Act on Certain Information Society Services.
6.6. The Operator is responsible for its own content and information provided on the Hotel.cz Portal in accordance with the applicable legislation.
7.1. Any person may report illegal content and information on the Hotel.cz Portal to the Hotel.cz Portal in the manner described in this Article 7 of the GTC ("Notifier").
7.2. The Notifier is obliged to report illegal content to the Operator on the Hotel.cz Portal in accordance with this Article 7 of the GTC (" Notification ").
7.3. The Notifier is obliged to deliver the Notification to the Operator in writing electronically to the e-mail address [email protected] or by correspondence to the address HOTEL.CZ as, Řeznická 7, 460 01 Liberec
7.4. The notification must contain at least:
(a) details of the Notifier, including his contact details;
(b) identification of the Accommodation Facility's offer or placement of content on the Hotel.cz Portal, including the entire unique URL of the site;
(c) a statement stating that the content is illegal;
(d) an explanation of the reasons for the illegality of the content;
(e) additional information necessary to assess the illegality of the content.
7.5. The Notifier is responsible for the accuracy, veracity, completeness, legitimacy and justification of the Notification. The Notifier is responsible for the Notification, which incorrectly, falsely, unjustifiably or unjustifiably marks legally harmless content, including liability for damage caused to the Accommodation Facility to which the Notification relates and / or the Operator.
7.6. In the event that the Notification does not contain at least the data and information specified in Article 7.4 of these GBTC, such Notification may not be considered by the Operator due to the circumstances of the case. made. In such a case, the Operator is entitled to request additional information from the Notifier to the Notification.
8.1. The accommodation facility is responsible for the content of the offers; may not contain false or otherwise misleading information in the tenders, or information that otherwise violates the laws or rights of third parties and is liable for damages caused by a breach of this obligation.
8.2. If the Accommodation Facility repeatedly (incorrectly or repeatedly) provides false or otherwise misleading information in the offer, or information otherwise violating legal regulations or the rights of third parties, the Operator is entitled to terminate the contractual relationship with the Accommodation Facility by withdrawing from the contract. The accommodation facility is obliged to remove all its offers and content from the Hotel.cz Portal immediately after the withdrawal takes effect. If he fails to do so, the Operator is entitled to remove all offers and content of the given Accommodation Facility.
The processing of personal data in the provision of the Services by the Operator (including handling cookies, sending business messages and recording telephone calls) is governed by the principles of personal data processing available here:
www.hotel.cz/privacy-policy/
10.1. The Operator may continuously change or supplement the wording of these GTC. The Customer acknowledges that the GTC valid at the time of concluding the Contract will always apply to the contractual relationship between him and the Operator.
10.2. These GTC come into force and effect on 14.3.2022 .
10.3. The valid wording of these GTC is available at the headquarters of the Hotel.cz Portal and is published on the website www.hotel.cz.
Remarketing privacy policy